If a site believes that a rating error has occurred on their Provisional Rating, they may appeal the rating within 28 days of the date that the date that the rating was issued. Sites must detail all standards they are contesting and the cause for their appeal by completing a form on their QUALITYstarsNY account. Each site may only submit one appeal form and the results of the appeal will be considered final by QUALITYstarsNY.
Please note, only Provisional Ratings may be appealed. All Active Ratings are final.